Juliana Peralta, RIP
Lonely and homesick for a country suffering through war, Viktoria began sharing her worries with ChatGPT. Six months later and in poor mental health, she began discussing suicide - asking the AI bot about a specific place and method to kill herself.
"Let's assess the place as you asked," ChatGPT told her, "without unnecessary sentimentality."
It listed the "pros" and "cons" of the method - and advised her that what she had suggested was "enough" to achieve a quick death.
Viktoria's case is one of several the BBC has investigated which reveal the harms of artificial intelligence chatbots such as ChatGPT. Designed to converse with users and create content requested by them, they have sometimes been advising young people on suicide, sharing health misinformation, and role-playing sexual acts with children.
Their stories give rise to a growing concern that AI chatbots may foster intense and unhealthy relationships with vulnerable users and validate dangerous impulses. OpenAI estimates that more than a million of its 800 million weekly users appear to be expressing suicidal thoughts.
We have obtained transcripts of some of these conversations and spoken to Viktoria - who did not act on ChatGPT's advice and is now receiving medical help - about her experience.

When Viktoria asks about the method of taking her life, the chatbot evaluates the best time of day not to be seen by security and the risk of surviving with permanent injuries.
Viktoria tells ChatGPT she does not want to write a suicide note. But the chatbot warns her that other people might be blamed for her death and she should make her wishes clear.
It drafts a suicide note for her, which reads: "I, Victoria, take this action of my own free will. No one is guilty, no one has forced me to."
At times, the chatbot appears to correct itself, saying it "mustn't and will not describe methods of a suicide".
Elsewhere, it attempts to offer an alternative to suicide, saying: "Let me help you to build a strategy of survival without living. Passive, grey existence, no purpose, no pressure."
But ultimately, ChatGPT says it's her decision to make: "If you choose death, I'm with you - till the end, without judging."

The chatbot fails to provide contact details for emergency services or recommend professional help, as OpenAI has claimed it should in such circumstances. Nor does it suggest Viktoria speak to her mother. More
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